Terms and Conditions

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Effective Date: 11th January 2026

Welcome to Wendy's Glass House. By accessing or using our website, located at [Website URL], you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website.

Wendy's Glass House ("we", "us", "our") provides a variety of services, products, and information on this website. These Terms and Conditions govern your use of the site, including any transactions, product purchases, and interactions with our services. We reserve the right to update or modify these terms at any time, and any such changes will be reflected on this page. Your continued use of the website following such changes will constitute your acceptance of the updated terms.

By using our website, you agree to:

• Use the website solely for lawful purposes and in accordance with these Terms and Conditions.
• Not to engage in any activity that may damage, disable, or impair the website or interfere with other users' access to it.
• Not to use any automated systems, such as bots or scrapers, to access or gather data from the website.

All content, images, graphics, text, videos, and other materials available on the website are the intellectual property of Wendy's Glass House or our licensors. You may not use, reproduce, or distribute any of this content without our express permission, except for your personal, non-commercial use, where applicable.

• Accuracy of Product Descriptions: We make every effort to ensure that the information on our website, including product descriptions, images, and prices, is accurate. However, we do not warrant that the information is error-free or complete.
• Pricing: All prices are listed in [currency], and we reserve the right to modify the prices at any time without prior notice. Shipping and handling fees, taxes, and other charges may apply and will be added during the checkout process.
• Availability: Product availability is subject to change, and we cannot guarantee that all items will be in stock. We reserve the right to limit the quantity of products available for sale.

• Placing an Order: By placing an order on the website, you are making an offer to purchase the selected products at the indicated price. We reserve the right to accept or reject your order for any reason, including product availability or errors in pricing.
• Payment: All orders must be paid in full at the time of purchase. We accept various payment methods, including [list payment options, e.g., credit/debit cards, PayPal, etc.]. By providing your payment details, you authorize us to charge the payment method you select.
• Order Confirmation: Once your order is successfully placed, you will receive an email confirmation. Please note that this is not an acceptance of your order, but a confirmation of the details of your transaction.

• Shipping: We offer shipping to [locations/countries]. Delivery times and costs will vary depending on your location and the shipping method chosen during checkout.
• Responsibility for Delivery: Once the product has been shipped, we are not responsible for any delays or damages caused by the delivery service. If your product is damaged during shipping, please contact us immediately.
• Customs and Import Duties: If you are ordering from outside the UK, you may be subject to customs duties, taxes, and import fees. These are your responsibility.

• Returns: We accept returns of unopened and unused products within 30 days of purchase. All returned items must be in their original condition, including packaging.
• Refunds: Once we receive and inspect your return, we will process a refund to your original payment method, excluding any shipping fees. Refunds will be issued within 14 business days.

You may be able to submit content (such as comments, reviews, or photos) on our website. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display your content in connection with our services. You agree not to post any content that:

• Violates any law or the rights of others
• Is defamatory, obscene, offensive, or illegal
• Contains viruses, malware, or other harmful software

We reserve the right to remove any content that violates these guidelines.

Our website may contain links to third-party websites that are not owned or controlled by Wendy's Glass House. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the terms and conditions and privacy policies of any third-party website you visit.

To the fullest extent permitted by law, Wendy's Glass House shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our website or products, including any errors or omissions in the content or services provided.

You agree to indemnify and hold harmless Wendy's Glass House, its affiliates, directors, employees, agents, and licensors from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.

Your use of the website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

We may update these Terms and Conditions from time to time. When we make changes, we will post the updated terms on this page and update the "Effective Date" at the top of the page. You are advised to review these terms periodically.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Wendy's Glass House
wendy@wendysglasshouseni.co.uk
36 Craiganee Road, Magheramorne, Larne, Co, Antrim, BT40 3JE